Copilot Services and Support

Copilot is a comprehensive service and support offering that ensures the satisfaction of every Dell/Compellent customer. Copilot integrates installation, customer training, 24x7 technical support, hardware and software maintenance, and system optimization services to ensure world-class service delivery and execution throughout the product lifecycle.

Services and Support Offerings

Copilot Install - Professional on-site configuration and implementation

Copilot Train - Comprehensive training and instruction in Storage Center administration and management

Copilot Support - Technical support that integrates a 24x7 call center, hardware and software maintenance and onsite break/fix

Copilot Optimize - An annual package of proactive services designed to improve system utilization and performance

Copilot Consult - Professional services available on demand