Copilot Support

Ensuring the Satisfaction of Every Dell/Compellent Customer

Copilot goes beyond traditional support offerings to provide a more proactive approach to managing your Dell/Compellent storage environment. The Copilot team of storage experts provides around the clock, prompt phone support and proactive remote monitoring. This integrated support offering is designed to ensure the satisfaction of every Dell/Compellent customer.

End-to-End Support of Your Storage Solution.

Total ownership of your solution delivers quick and consistent coverage, regardless of 3rd party issues. Unique PhoneHome technology proactively monitors your Dell/Compellent SAN to provide rapid issue identification and problem avoidance.

Single Point of Contact and Contract. Complete ownership of every issue speeds resolution. Expert technicians are available 24x7 to provide technical support from a state-of the-art call center.

World-Class Satisfaction. The right combination of processes, expertise and tools ensures Dell/Compellent customers are highly satisfied.